SafetyQuip West is part of a national brand that offers a unique combination of a fully stocked mobile safety shop backed by a trade safety shop. They provide safety gear, workwear, footwear and site safety products with stores located all around Australia and New Zealand.
Safety Quip West were looking for an ordering and stock controlling system that could provide a solution for a national brand operator to be able to order their safety equipment across multiple branches with the ability to have an approval process prior to the order being sent.
They required reporting for head office and department heads. Removing the manual system and improved workflow for both Sateyquip West and their national clients like Steelforce, Powerlink, Pepsi Co and Coca Cola Amatil.
All processes to date are manually done and very time consuming. It had being taking anything from 3 to 14 days to process, approve and deliver products required by national clients.
Some of the important areas to solve.
Work with the client to find the best workflow. Map out current procedures and refine the operation to reduce the time it takes from the start of the ordering process to the end, delivery of the products to their locations. Find the main ordering blockage areas and find new paths that both the client and user find similar. Work on a user interface (UI) to create a simpler ordering screens and ability for multiple devices to process single or multiple orders in 1 screen.
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